SHINHAN BANK Global Dev Dept. Apps

This is App for SHINHAN VIETNAM BANK Mobile Banking1. Previous- Visit to Shinhan Vietnam Bank and Should use application2. Provided Services- Deposit Account List & Transaction List- Loan Account List & Repayment List- Fund Transfer (between Shinhan Vietnam Account)And so on3. Help DeskSHINHAN VIETNAM BANKTel : +84 8.3528 7900 - Fax : +84 8.3829 15834. Contact US(e-mail)http://www.shinhan.com.vn/contact.html

This is App for SHINHAN BANK America MobileBanking1. Previous- Visit to Shinhan Bank America and Should use application2. Provided Services- Deposit Account List & Transaction List- Loan Account List & Repayment List- Fund Transfer (between Shinhan Bank America Account)And so on3. Help DeskCustomer Services Tel : 1-877-770-SHBA (7422)

This is App for SHINHAN BANK CANADA MobileBanking1. Previous- Visit to Shinhan Bank CANADA and Should use application2. Provided Services- Deposit Account List & Transaction List- Loan Account List & Repayment List- Fund Transfer (between Shinhan Canada Account)And so on3. Help DeskSHINHAN BANK CANADA Tel : 416-250-3550

This is App for SHINHAN KHMER BANK MobileBanking1. Previous- Visit to Shinhan Khmer Bank and Should use application2. Provided Services- Deposit Account List & Transaction List- Loan Account List & Repayment List- Fund Transfer (between Shinhan Khmer Account)And so on3. Help DeskSHINHAN KHMER BANK Tel : 855-23-727-380

SHINHAN BANK CANADA Smart Banking Service 1. Prerequsite - Visit toShinhan Bank Canada and Should use application 2. Provided Services- Deposit Account List & Transaction List - Loan Account List& Repayment List - Remittance Service, etc 3. Help Desk SHINHANBANK CANADA Tel: +1 416 250 3500, Fax : +1 416 250 3507

SHINHAN BANK GLOBAL Smart Banking application 'SBANK 2.0 GLOBAL'~!We provide more improved Internet Banking Seivices for SHINHANBANK. ▶ After launching this APP, please select your country. ▶providing service Channel Vietnam, SBJ, SHBA, Cambodia, Europe,London, HongKong, Kazakhstan, New York, Singapore, Dubai, India,Canada, China, Sydney, Myanmar, Indonesia SHINHAN BANK LocalSubsidiaries are provided S-BANK GLOBAL APP, plz download eachcountry's S-BANK Application. ※ APP providing subsidiariesaccording to country: Shinhan Vietnam, Shinhan Canada, SHBA,Shinhan Cambodia, Shinhan Indonesia, SBJ, Shinhan China 1.Prerequsite -By visiting foreign branch of Shinhan bank, you shouldapply internet banking/mobile banking service. 2. Provided Services- inquiry of deposit account and transaction - inquiry of loanaccount and history of repayment - transfer service within foreigncountry which Shinhan bank resides - specified service/customercenter according to the country 3. Help Desk SHINHAN BANK ForeignCall Center Tel: +82 1544 4999

In order to use this app, you must enroll in our Internet BankingService using your computer first. Once enrolled, you will be ableto view your deposit or loan account balances and transactionshistories, or transfer funds between your accounts held at ShinhanBank America. For more information using our app, please call yourlocal branch or our main number at 1-877-770-7422

▶ The beginning of new communication method Welcome to ShinhanBankVietnam SOL (Shinhan SOLVN) - new version of Shinhan VietnamBankS-Bank Let’s experience new SOL application (Callcenter:1900-1577) ▶ Convenient functions - Provide various loginmethodsas customer’s need • Fingerprint, pattern, password, Face ID- Makethe transaction from the main screen. • View Frequentaccountsinformation right after login • Customize and arrange menuascustomer’s need - Convenient money transfer services •Shinhaninternal transfer, domestic transfer … integrated into onescreen •One-click transfer: Transfer money with registered template•Transfer by contact: Transfer money immediately via Cell phoneno.- Easy to find bank product and accounts • Quicklyinquiretransaction history • Easily compare deposit product andopendeposit accounts *Note: Shinhan Bank does not requirefinancialinformation such as security card numbers,... to updateapplicationor strengthen security. After installing Shinhan bankVietnam SOL,to prevent harmful App installation, please access to"Setting>Security> Do not allow installation of unknownsource”. - Incase of not updated new version, please uninstall andreinstallShinhan Bank Vietnam SOL - Cannot use on Tablet / Phonewhich hasbeen rooted/jailbreak Need access authority as below touse ShinhanBank Vietnam SOL (Mandatory) Mobile phone Connect mobilephone toContact Center, check ID and status of the phone.(Mandatory)Storage Space Provide User guide and Terms &Conditions inwriting * Compulsory access right is necessary forShinhan BankVietnam SOL service. If it's refused, customer cannotaccessservice normally (Optional) Address book Choose beneficiarywhentransferring to phone no. *You can use Shinhan Bank VietnamSOLalthough access right is refused. However the usage of someservicewill be limited * You can set up at menu Settings >Application> Shinhan Bank Vietnam SOL

▶ The beginning of new communication method Welcome to ShinhanBankIndia SOL(Shinhan SOLIN) - new version of Shinhan Bank IndiaLet’sexperience new SOL application (Call center: 044 61320407)*Innovative UI / UX * More convenient login methods suchasfingerprints, patterns, face id, etc. * User friendlymoneytransfer channels. * Transfer from Home screen. * Addfavoriteaccounts to the home screen. * Shinhan internal transferanddomestic transfer channels. * Instant transfer: Instantmoneytransfer using IMPS. * Quick Inquire transaction history *Newaccount opening for Fixed and recurring deposit accounts. *Billpayment option to make payment to more than 140 billingmerchants.* Transfer and bill payment service available 24/7.*Note: ShinhanBank does not require financial information such assecurity cardnumbers,... to update application or strengthensecurity. Afterinstalling Shinhan bank SOL India, to preventharmful Appinstallation, please access to "Setting> Security>Do notallow installation of unknown source”. - In case of notupdated newversion, please uninstall and reinstall Shinhan Bank SOLIndia -Cannot use on Tablet / Phone which has been rooted/jailbreakNeedaccess authority as below to use Shinhan Bank India SOL(Mandatory)Storage Space Provide User guide and Terms &Conditions inwriting * Compulsory access right is necessary forShinhan BankIndia SOL service. If it's refused, customer cannotaccess servicenormally.

Welcome to your new financial solution Shinhan Bank CambodiaSOL.:arrow_forward: The beginning of new communication methodWelcometo Shinhan Bank Cambodia SOL (Shinhan SOLKH) - new versionofShinhan Cambodia Bank S-Bank Let’s experience new SOLapplication(Call center: 023 955 001 , 023 955 002) • Innovative UI/ UX •More convenient login methods such as fingerprints, patterns,... •Various money transfer services are integrated into 1screen:arrow_forward: Convenient functions - Provide variousloginmethods as customer’s need • Fingerprint, pattern, password,FaceID - Make the transaction from the main screen. • ViewFrequentaccounts information right after login • Customize andarrange menuas customer’s need - Convenient money transfer services• Shinhaninternal transfer, domestic transfer … integrated into onescreen •One-click transfer: Transfer money with registered template- Easyto find bank product and accounts • Quickly inquiretransactionhistory • Easily compare deposit product and opendeposit accounts*Note: Shinhan Bank does not require financialinformation such assecurity card numbers,... to update applicationor strengthensecurity. - In case of not updated new version, pleaseuninstalland reinstall Shinhan Bank Cambodia SOL

SOL is a new digital banking product from Shinhan Bank. With 3newconcepts (simple, fast and cute), SOL will provide conveniencetoits users Advantages: 1. Easy * OTP is not needed tomaketransaction, simply use 6 digits PIN * Share E-Slip viaWhatAppmessenger or SMS 2. Fast * Experience the quick way ofloginTouchID, FaceID, Pattern or just 6 digits number * Setuppreferredmenu and quick transaction on main menu. Furthermore,widgettransfer is possible from Home screen 3. Safe * SOL can beused in1 device only * 24 hours freeze period after the user isactivatedon other device Product & Services: 1. Transfer *DomesticTransfer (Online/SKN/RTGS/Phone Number Transfer) * ForeignCurrencyTransfer
a. Overseas Transfer (up to 80% discounttoUSD/AUD/EUR/SGD/HKD/JPY)
b. FX Transfer Within Shinhan(Availablebetween IDR & USD account) 2. Bill Payment * Prepaid&Postpaid
a. Prepaid: PLN Prepaid, Telkomsel, XL, Tri,Smartfren
b.Postpaid: Telkompay, Telkomsel Halo, PLN Postpaid *Online Biller(coming soon)
a. Top Up: GOPAY & OVO
b. Airline:Sriwijaya Air* Tax MPN * Credit Card 3. Online Time Deposit * MinRp1,000,000/USD 100 * No opening fee * No cancellation penalty Howtouse: 1. Download 'Shinhan SOL' 2. Open SOL and enter UserID&Password
(Use existing userID and password / visit branchtoregister SOL) 3. Enter SMS OTP and create 6 digit M-OTP PIN4.Experience convenient functions * For easy login use "ChangeLoginMethod"
Choose among TouchID, FaceID (for iPhoneX andabove),simple password and pattern * For Widget Transfer
a. Clickmenu andchoose Transfer menu
b. Click "Manage Quick Transaction"
c.Click"Register" or click menu from list and click "RegisterShortcutMenu" See more detail by visitingthisURL:
https://shinhan.co.id/sol

Shinhan Smail VN has many updates for a new start! Notonlyfinancial favors and debit/credit notice, now you can receiveandview Shinhan card transaction history. * Transactionhistorynotices are saved in debit/credit box and card notice box.Viascreen structure with timeline format, you can see allcardauthorization/reject history and debit/credit history ofregisteredaccounts at 1 time. * View message without log in. If youuse"Preview function", you can immediately view incomingmessagefastly and conveniently without log in. * Financial favornoticesare saved in message box. Provide information aboutfinancial favorsuch as variety financial products introduction. *Do not try toremember, let use memo function. Is it difficult torememberdebit/credit transaction's remark? Now you can registermemo fortransactions to save them in Memo box [Usage guide] WithPushmessage,sometimes it may difficult to receive notice duetoproblems of server, information transmission company andlocation.OS version: From Android 4.0 and above (Tablet and deviceonly useWifi are not recommended) Eligible customer: Customers havecard orDemand deposit account at Shinhan bank Service fee: free ofchargeWhen customers register service. Shinhan bank's customers:AfterSMS verification, you can use service in 1 smart phone onlywhosethe phone no. has been registered at the Bank Shinhancardcustomer: After verify the phone, you can use service in 1smartphone only. - In case your phone no. is different with thephoneno. registered at the Bank or has not registered, you can notuseSmail service. Therefore you should visit the nearest branchoraccess Internet Banking -> Change customer information tomodifyphone no.

SMAIL ID is an additional service to provide BankShinhanIndonesia’s customers online notifications and alert for allyourdebit/credit transaction. Features 1. Push notification forallyour debit/credit transaction 2. Save your particulartransactionin a memo 3. Transaction history 4. Provide yourFinancial Statussummary 5. Personalized setting In order to useSMAIL ID service,you must enroll to our Internet Banking services.Please visit yournearest Bank Shinhan Indonesia branch or you maycall to our CallCenter at 1500-881 for further information.

＼ SBJ Bank is recommended for these people! ／ ・ I want to useATMsconveniently… ・ I want to save transfer fees… ・ I want to findasubbank that suits me… ・ I want to use a bank with cutecharacters…Together with "SOL" of SBJ Bank, which is currentlycollaboratingwith characters, and "Gudetama" of Sanrio Co., Ltd.,we aim to be amore familiar and convenient bank that is loved bycustomers!--------------------------------------------- This app isanofficial app provided by SBJ Bank, which celebrated its10thanniversary in 2019. ★ SBJ Bank is convenient and profitable ★①About 81,000 ATMs can be used all over Japan! Fees are free foracertain number of times! ② Transfers between our banks are freeofcharge 24 hours a day! Transfers to other banks are free up to7times a month! * Not applicable to some financial institutions ③Noneed to visit! With just one smartphone, you can easily openanaccount and make transactions! ④ Save money! Ordinary depositplus!⑤ Easy application and receipt of foreign currency exchangeserviceat home! 【Main features of the app】■Balance・Deposit/WithdrawalDetails Inquiry ■Transfer ■Savings・TimeDeposits ■Foreign CurrencySavings・Foreign currency time deposit■Foreign Currency Exchange■Overseas Remittance ■SBJ Card Loan■Various declarations■Biometric Login ■Mobile One-Time Password【Notes 】 ■When using theapp -This application cannot be used onmultiple devices. -If youuninstall this application, the set mobileOTP and simple passwordwill be initialized, so please reset it.■When changing models -Forcustomers who are using mobile OTP forsecurity media, it isnecessary to change the model with the olddevice in order totransfer the mobile OTP to the new device.

[新功能] - 全新视觉设计,打造精致体验 - 功能分布清晰,搜索查找更方便 - 指纹,手势,刷脸等多种便捷登录方式-无需临柜，非柜面身份识别更方便 - 资金现况一目了然，轻松帮您实现财务管理 - 我的应用设置，满足个性化需求 -快捷转账:他行/本行转账画面整合，新增手机号码转账 - 多种认证方式，为您的交易安全保驾护航 - APP可分享给亲友，共享高收益[详细信息]新韩SOL 您的专属财富管家 ▶ 无需访问营业网点，手机银行金融服务应有尽有在线开通手机银行后,可购买产品和转账等无需临柜，通过非柜面身份验证，秒变新韩VIP ▶ 功能更安全，使用更便利功能种类更丰富，服务专属更贴心 多种登录方式，使用更便捷 ▶手机银行专用金融产品 新推出新韩SOL专用存款产品金融产品介绍，帮您抓住每一个积累财富的机会 ▶ 贴心的金融服务 资金现况一目了然,账户服务一键链接 应用设置量身定制,金融信息全面详细 ▶ 便捷的转账服务 资金转账无需U盾, QR认证更安全交易记录查询方便，多种快捷转账方式任您选新韩银行全国统一客户服务热线24小时竭诚为您服务！ (Tel. 400-6688-600)

1. Prerequsite - Visit to Shinhan Bank Cambodia and ApplyMobilebanking 2. Provided Services - Deposit Account list&Transaction List - Loan Account List & Repayment -RemittanceService and so on 3. Help Desk SHINHAN BANKCAMBODIATel:+855-23-971-100"https://[email protected] +855-23-971-100